General
Terms and Conditions

• Reservations must be confirmed in writing by the hotel by e-mail, fax or post. Otherwise no contract has been concluded.
• Regardless of this, a deposit of 40% is due, which you can pay by bank transfer or with your credit card (Visa/Mastercard)
• For the all-inclusive weeks, the basis of calculation is: double room Arnika. Surcharge for all other categories.

• All rooms and the entire interior of the Naturhotel Chesa Valisa are non-smoking areas.
• The date is the day of arrival or departure. You can also pay with EC card, VISA, MasterCard or in CASH.
• Cancellations can be made without formalities, but only in writing. The cancellation must also be confirmed in writing by the hotel.

  *Short bookings and bookings on weekends/holidays only subject to availability. Price on request, deviating from the price list.

Summer
From 6 days before arrival 100% cancellation costs are due
Up to 7 days before arrival cancellation is free of charge

Winter
From 30 days before arrival 100% cancellation costs are due
Cancellation free of charge up to 30 days before arrival date

• In the event of a no-show (without notification), 100% of the booked tour price will be charged.
• We recommend the conclusion of a travel cancellation insurance (offers for this are listed below). The place of jurisdiction is Bezau / Austria.

From now on you have the possibility to book the “Naturhotel” travel protection of € 10,00 per person and night directly with your reservation.

This is possible up to the specified date for the reconfirmation, or up to a maximum of 7 days before arrival.
This means for you: Cancellation free of charge in case of travel warning. Simply let us know.

The premium will be debited from the final invoice.